The care plan, in plain language.

What is included

• Hosting and securityYour site lives on fast, free hosting with a secure address. Nothing to update or patch, and I keep a full backup of every version.
• Domain renewalI renew your domain every year and keep it in your name. Standard domains, about $20 a year, are included. Unusual ones are billed at cost.
• Unlimited changesPrices, hours, photos, wording, a seasonal promo, a menu update, even new pages. Ask as often as you like. We can hop on a call or meet so it comes out exactly how you want.
• TurnaroundMost changes are live the exact day you ask. A wrong price or a site that is down gets fixed right away, any day.
• Uptime watchAn automatic check pings your site around the clock. If it ever goes down, I know before you do.
• One Google Business post a monthA photo and a few lines on your Google map listing, which keeps the listing active. Send me something, or I pick from the site.
• A yearly refreshOnce a year we look at photos, wording and speed together and freshen what has aged.
• Advice on requestAdding a new tour? Changing prices? Ask. Short answers are free and part of the plan.

What is not included

• A full redesign of the whole site. Quoted first.
• Writing a blog or running social media. Ads and extra Google work are growth plans.
• Photography and video.
• Third-party costs: booking systems, paid tools, Google Ads budget, premium domains.
• Print work such as cards and flyers. Separate quote.

How to ask for a change

1. Message me on WhatsAppText, a voice note, or a screenshot with a circle on it.
2. I confirm and give a timeMost changes land the same day.
3. I send you the link when it is liveNot right? Say so and I adjust.

Money

• $200 a month for the care plan. On the Split it and Small start plans, the build payment is added on top for the first 6 or 12 months (see coastalcr.com/plans). Your amount does not go up without a new agreement.
• Pay monthly in advance, or yearly in advance for the price of 10 months. Two months free.
• Zelle, Venmo, PayPal, SINPE Móvil or bank transfer. A receipt after every payment.
• Due on the same day each month or year as your start date. Seven days of grace, no late fees.

Ending the plan

• 1-year minimum from launch day, on every plan. After that, cancel any time with a message. Monthly: the plan ends at the end of the paid month. Yearly: unused full months are refunded at the monthly rate.
• If you stop after the minimum, your site stays yours and stays online. Hosting is free for life. Changes are then quoted per request, and the domain renewal becomes yours to pay. On Small start, the site is yours once the 12 payments are made; if payments stop before then, the site goes offline until the account is caught up.
• Starting again later is fine. No setup fee.

What is yours

• The website, its files, its domain, its photos and words, and your Google listing are yours, care plan or not (on Small start, once the 12 payments are made). Ask and I hand over everything within a week.
• A small "site by Coastal CR" line stays in the footer. Ask and I remove it.